Terms of Service

1. Acceptance of Terms

1.1 TistaSoft ("Company", "we", "our", or "us") provides website development, software development, digital marketing, SEO, branding, and related services.

1.2 By accessing our website or using our services, you agree to comply with these Terms of Service.

1.3 If you do not agree with these terms, you should discontinue use of our website and services.

2. Services

2.1 TistaSoft offers professional digital services including website design, development, SEO, software solutions, digital marketing, and consulting.

2.2 All services are provided according to the scope, proposal, quotation, or agreement approved by the client.

2.3 We reserve the right to refuse service where a project conflicts with our policies or applicable laws.

3. Client Responsibilities

3.1 Clients are responsible for providing accurate information, content, images, access credentials, and other materials required to complete a project.

3.2 Delays in providing requested materials may affect project timelines and delivery dates.

3.3 Clients warrant that they have the legal right to use and distribute all materials supplied to us.

4. Pricing and Payments

4.1 Project fees, recurring fees, and payment schedules will be outlined in the applicable proposal or invoice.

4.2 Payments must be made within the stated payment terms.

4.3 TistaSoft reserves the right to suspend work, hosting, maintenance, or support services where payments remain overdue.

5. Project Revisions and Scope Changes

5.1 Reasonable revisions may be included where specified in the project agreement.

5.2 Requests outside the agreed scope may incur additional charges.

5.3 Any additional work will require approval before implementation.

6. Intellectual Property

6.1 Ownership of completed work transfers to the client upon full payment of all outstanding invoices.

6.2 Third-party software, themes, plugins, APIs, stock assets, and licensed resources remain subject to their respective licenses.

6.3 TistaSoft may display completed projects within its portfolio unless otherwise agreed in writing.

7. Hosting and Website Maintenance

7.1 Where hosting or maintenance services are provided, we will use reasonable efforts to maintain service availability.

7.2 We do not guarantee uninterrupted or error-free service.

7.3 Scheduled maintenance, third-party outages, and circumstances beyond our control may affect service availability.

8. SEO and Marketing Services

8.1 TistaSoft follows industry best practices when providing SEO and digital marketing services.

8.2 Search engine rankings, traffic increases, leads, or sales results cannot be guaranteed.

8.3 Performance may vary based on competition, algorithm changes, and external factors beyond our control.

9. Acceptable Use

9.1 Clients may not use our services for unlawful, harmful, fraudulent, abusive, or malicious purposes.

9.2 Prohibited activities include distributing malware, spam, copyrighted content without authorization, or engaging in illegal conduct.

10. Limitation of Liability

10.1 To the maximum extent permitted by law, TistaSoft shall not be liable for indirect, incidental, special, or consequential damages.

10.2 Our total liability shall not exceed the amount paid by the client for the services giving rise to the claim.

11. Confidentiality

11.1 Both parties agree to keep confidential information private and secure.

11.2 Confidential information will not be disclosed to third parties except where required by law.

12. Termination

12.1 Either party may terminate a service agreement in accordance with the agreed contract terms.

12.2 TistaSoft reserves the right to terminate services immediately where these Terms of Service are breached.

13. Refund Policy

13.1 Due to the nature of digital services, completed work and delivered services are generally non-refundable.

13.2 Refund requests will be reviewed on a case-by-case basis at our sole discretion.

14. Governing Law

14.1 These Terms of Service shall be governed by the laws applicable in the jurisdiction where TistaSoft operates.

14.2 Any disputes shall be resolved through negotiation before formal legal proceedings are initiated.

15. Changes to These Terms

15.1 We may update these Terms of Service from time to time.

15.2 Continued use of our website or services following updates constitutes acceptance of the revised terms.

16. Contact Information

16.1 If you have any questions regarding these Terms of Service, please contact us:

TistaSoft
Email: hello@tistasoft.com