Privacy Policy

This Privacy Policy explains how we collect, use, and protect information submitted through this website, and applies to all visitors, subscribers, and clients.

1. Acceptance of This Policy

1.1 Tistasoft ("Provider," "we," "us," or "our") operates this website and is committed to protecting your privacy. This policy explains our data practices.

1.2 This Privacy Policy supplements our Terms and Conditions and is incorporated into them by reference.

1.3 By using this website, you agree to the practices described in this policy.

1.4 This website may contain links to third-party sites. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

2. Information We Collect

2.1 We only collect personal information when you choose to provide it — for example, through a contact form, audit request, or newsletter signup. This may include your name, email address, phone number, business name, and website URL.

2.2 You may provide information when you:

• request a proposal, quote, or SEO audit;
• schedule a consultation or meeting;
• contact us by email, phone, or contact form; or
• subscribe to updates or content from us.

2.3 We do not collect personal information from visitors who simply browse the website without submitting a form.

3. How We Use Your Information

3.1 Information you submit is used primarily to respond to your enquiry and provide the service you requested.

3.2 We may also use your information to:

• understand your business needs and recommend relevant services;
• improve our website, marketing, and customer service;
• send you updates, offers, or content, where you have not opted out; and
• maintain internal records for business and reporting purposes.

4. Sharing of Information

4.1 We do not sell your personal information to third parties.

4.2 We may share information with:

• trusted service providers who help us operate our business (such as email, hosting, or CRM providers), bound by confidentiality obligations;
• authorities, where required by law or to protect our legal rights; and
• a successor entity, in the event of a business transfer such as a merger or acquisition.

5. Your Choices

5.1 By submitting your information, you consent to its use as described in this policy.

5.2 You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly at [contact email].

5.3 We take reasonable steps to protect your data, but no method of transmission over the internet is completely secure, and any information you submit is done at your own risk.

6. Cookies

6.1 Like most websites, we use cookies to improve your browsing experience, understand how visitors use our site, and measure the performance of our marketing efforts.

6.2 Cookies may be used to remember your preferences, track anonymous usage statistics, and support advertising tools such as Google Analytics or Meta Pixel.

6.3 You can disable cookies through your browser settings, though some parts of the website may not function as intended if you do.

7. Data Retention

7.1 We retain personal information only as long as necessary to fulfill the purpose it was collected for, or as required by law.

7.2 If you request deletion of your information, we will remove it from active use, except where retention is required for legal or accounting purposes.

8. Your Rights

8.1 You have the right to request a copy of the personal information we hold about you, and to request corrections if it is inaccurate.

8.2 To make a request, contact us at [contact email]. We will respond within a reasonable timeframe.

9. Children's Privacy

9.1 This website is not directed at children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

10.1 We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The version posted on this page is the most current.

11. Contact Us

11.1 If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@tistasoft.com.