Terms and Conditions

Please read these Website Terms and Conditions ("Terms") carefully, as they govern your access to and use of this website.

1. General

1.1 This website is owned and operated by Tistasoft ("Provider," "we," "us," or "our").

1.2 These Terms, our Privacy Policy, and any other notices or disclaimers displayed on this website apply to:

• (a) anyone viewing or accessing the website ("Visitor");
• (b) anyone who submits personal information to us through the website, including via contact or enquiry forms ("Registered User"); and
• (c) anyone with an individual account for managing services purchased from us ("Client").

Collectively, these are referred to as "Users," "you," or "your" in these Terms.

1.3 By using this website, you agree to be bound by the current version of these Terms. Where you purchase services from us, that engagement is also governed by a separate Service Agreement, which takes precedence over these Terms in the event of any conflict.

2. Eligibility

2.1 By using this website, you confirm that:

• (a) you are at least 18 years of age;
• (b) you have the legal capacity to enter into a binding agreement;
• (c) you are not prohibited from using the website under any applicable law; and
• (d) your use of the website will not violate any law or regulation.

3. About This Website

3.1 This website provides information and resources including, but not limited to:

• (a) information about our SEO and digital marketing services, pricing, and team;
• (b) enquiry, contact, and audit-request forms;
• (c) blog articles, guides, and resources related to SEO and online marketing;
• (d) case studies and examples of past client results; and
• (e) for Clients, tools to manage services and communicate with our team.

3.2 We may add, remove, or change any part of this content at any time without prior notice.

4. Access and Use of the Website

4.1 By accessing this website, you acknowledge and agree that:

• (a) the website is provided on an "as is" and "as available" basis, with no guarantee of uninterrupted or error-free access;
• (b) you are responsible for any costs associated with accessing the website (such as internet or data charges) and for any equipment needed to do so;
• (c) you will not: attempt to disguise the origin of any content you submit; interfere with or disrupt the website, its servers, or any connected networks; use bots, scrapers, or other automated tools to extract or copy data from the website without permission; place an unreasonable load on our infrastructure; or use the website for any unlawful purpose;
• (d) any files or resources you download from the website are downloaded at your own risk, and we are not responsible for any resulting damage to your systems.

5. Website Content

5.1 All content on this website — including blog posts, guides, case studies, and marketing materials — is provided for general informational purposes only.

5.2 Nothing on this website constitutes professional, legal, financial, or guaranteed marketing advice specific to your business. SEO results depend on many factors outside our control, including search engine algorithm changes, competition, and industry conditions, and we make no guarantee of specific rankings, traffic, or revenue outcomes based on website content alone.

5.3 We reserve the right to change or remove content at any time without notice, and content may not reflect the most current search engine guidelines or best practices.

5.4 To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the accuracy or completeness of content on this website.

6. Information You Submit

6.1 "User Content" includes any information you submit to us via forms on this website (such as your name, business details, or project information), as well as any other material you upload or send us through the website.

6.2 You agree that:

• (a) you are solely responsible for the accuracy of the information you submit;
• (b) any information you provide is true, current, and complete;
• (c) you will not submit content that is unlawful, abusive, defamatory, infringing, or otherwise inappropriate; and
• (d) you will not submit spam, malware, or unauthorized promotional material through our forms.

6.3 We may review, decline, or remove any submitted content at our discretion, and may disclose it where required by law or to protect our legal rights.

6.4 We do not claim ownership of the information you submit, but you grant us permission to use it for the purpose of responding to your enquiry, providing services, and internal business analysis.

7. Client Accounts

7.1 If you become a Client, you may be given access to an account or shared workspace for managing your services.

7.2 You agree to:

• (a) keep your login credentials confidential;
• (b) notify us immediately of any unauthorized access to your account; and
• (c) keep your contact details up to date, as important communications will be sent to the details on file.

7.3 We are not responsible for any loss resulting from your failure to safeguard your account credentials.

8. Limitation of Liability

8.1 To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages — including loss of profits, data, or business opportunities — arising from your use of, or inability to use, this website or its content, even where we have been advised of the possibility of such damages.

8.2 This limitation does not apply to services delivered under a separate signed Service Agreement, which sets out its own terms regarding liability and deliverables.

9. Indemnity

9.1 You agree to indemnify and hold us harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your misuse of the website, violation of these Terms, or infringement of any third party's rights.

10. Intellectual Property

10.1 All content on this website — including text, graphics, logos, and design — is owned by us or our licensors and is protected by copyright and trademark law.

10.2 Unless we give written permission, you may not copy, reproduce, distribute, or create derivative works from any content on this website for commercial purposes. You may view and print pages for personal, non-commercial reference only.

10.3 Our company name, logo, and any associated branding are trademarks and may not be used without our prior written consent.

11. International Use

11.1 This website is intended primarily for visitors within the United States. If you access it from another location, you are responsible for complying with local laws applicable to your use of the website.

12. Changes to the Website and These Terms

12.1 We may modify, suspend, or discontinue any part of the website at any time without notice, and we are not liable for any such changes.

12.2 We may update these Terms from time to time. The version posted on this page is the most current, and your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Suspension and Termination

13.1 We may suspend or restrict your access to the website, without prior notice, if we reasonably believe you have violated these Terms or for any technical, security, or legal reason.

14. Refunds

14.1 Refund eligibility for paid services is set out separately in your Service Agreement or invoice terms at the time of purchase. As a general guide, full refunds are typically only available where a cancellation request is made shortly after payment and before any work has commenced. Once research, strategy work, or campaign setup has begun, refunds may be partial and reflect work already completed.

15. Third-Party Links

15.1 This website may contain links to third-party websites or resources for your convenience.

15.2 We do not control and are not responsible for the content, accuracy, or practices of any third-party site, and including a link does not imply our endorsement of it.

16. Email Communications

16.1 We will not respond to emails containing abusive, threatening, or unlawful content, and reserve the right to take appropriate action regarding such messages.

16.2 We aim to respond to genuine enquiries within a reasonable timeframe but do not guarantee a response to every email received.

17. Privacy

17.1 Any personal information you provide through this website is handled in accordance with our Privacy Policy, which forms part of these Terms.

18. No Third-Party Beneficiaries

18.1 These Terms are between you and us only. You may not transfer your rights or obligations under these Terms to any other party.

19. Notices

19.1 If you provide us with an email address, we may use it to send you updates or notices relevant to your use of the website or our services, unless you opt out.

20. Governing Law

20.1 These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

21. Jurisdiction

21.1 Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in Tarrant County, Texas.

22. Entire Agreement

22.1 These Terms, together with our Privacy Policy and any signed Service Agreement, constitute the entire agreement between you and us regarding your use of this website.

23. Severability

23.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

24. Reporting Violations

24.1 If you believe any content on this website violates these Terms or infringes your rights, please contact us at hello@tistasoft.com to report it.

Last updated: August 02, 2026